Tazim Hussain <p>FAQs</p> <p><strong>1. Contact Details.</p> <p>How can I contact Al-Nisah?</strong></p> <p>• By Internet – Log onto www.Al-Nisah.com<br />• By Email – You can contact us at al-nisah@hotmail.com<br />• By Post – Al-Nisah, 99 Leeds Road, Nelson, Lancashire, <span class="caps">BB9 9UA </span>(correspondence address only please see returns address below).</p> <p><strong>2. Delivery Details.</p> <p>How much I will be charged for posting and packaging?</strong> <br />Within the UK you will be charge £3.95 no matter how big the order is, and for rest of the countries please e-mail us.</p> <p><strong>Will you let me know when you dispatch my order?</strong><br />Yes, we will send you an email confirming your order has been dispatched.</p> <p><strong>If part of my order is out of stock, do I have to pay an extra delivery charge when it is sent to me?</strong> <br />If items are out of stock, you shall be notified by phone or e-mail. You will not be charged extra for posting and packaging.</p> <p><strong>3. Payment Details.</p> <p>What form of payment do you accept?</strong> <br />You can pay online using your PayPal account. With PayPal, you can shop online securely and conveniently using your debit or credit card, bank account or PayPal balance – all without sharing your financial details with the seller. Plus, it’s free to send money and to sign up for an account.<br />Please contact us if you would like to use a payment mode other than PayPal.</p> <p><strong>What currency do you accept?</strong><br />We only accept pound sterling.</p> <p><strong>4. Returns.</p> <p>What do I do if I need to return item?</strong><br />You may return products for a refund, exchange or replacement, please contact us within 5 days of receipt of order.</p> <p><span class="caps">PLEASE NOTE</span>: If you require a full refund it will be less the postal charges and if you require an exchange you will need to enclose the amount payable for p&#38;p again. So please make sure you choose the correct product and that it is the right size and colour. All products that are sent back must be in there original condition, have not been worn or damaged and have not been exposed to any odours.</p> <p><strong>Do you do refunds on sale items?</strong><br />Unfortunately NO.</p> <p><strong>Will I get a refund on delivery charges?</strong><br />Sorry No, Al-nisah will not refund any postage and packing charges nor will be held liable for any postage and packing charges on returned items</p> <p><strong>What is the address to send returns?</strong><br />Please send returns to Al-Nisah.com, 128 Beaufort Street, Nelson, Lancashire, <span class="caps">BB9 0RE</span>.</p> <p><strong>5. Ordering</p> <p>Will I get a confirmation of my order?</strong><br />Yes. We will send you an email confirming we have received your order. We will also notify you again once your order has been dispatched.</p> <p><strong>Do you do wholesale?</strong><br />Yes, please contact us via email at al-nisah@hotmail.com listing what products you are interested in.</p> <p><strong>Do you have a shop?</strong><br />No, currently we have no shop. Inshallah, if in the future we open a shop will let you know.</p> 2009-01-29T15:02:42+00:00 faqs 3085672 2009-01-29T15:02:42+00:00 171192 2009-02-18T23:59:38+00:00 FAQs *1. Contact Details. How can I contact Al-Nisah?* • By Internet – Log onto www.Al-Nisah.com • By Email – You can contact us at al-nisah@hotmail.com • By Post – Al-Nisah, 99 Leeds Road, Nelson, Lancashire, BB9 9UA (correspondence address only please see returns address below). *2. Delivery Details. How much I will be charged for posting and packaging?* Within the UK you will be charge £3.95 no matter how big the order is, and for rest of the countries please e-mail us. *Will you let me know when you dispatch my order?* Yes, we will send you an email confirming your order has been dispatched. *If part of my order is out of stock, do I have to pay an extra delivery charge when it is sent to me?* If items are out of stock, you shall be notified by phone or e-mail. You will not be charged extra for posting and packaging. *3. Payment Details. What form of payment do you accept?* You can pay online using your PayPal account. With PayPal, you can shop online securely and conveniently using your debit or credit card, bank account or PayPal balance – all without sharing your financial details with the seller. Plus, it’s free to send money and to sign up for an account. Please contact us if you would like to use a payment mode other than PayPal. *What currency do you accept?* We only accept pound sterling. *4. Returns. What do I do if I need to return item?* You may return products for a refund, exchange or replacement, please contact us within 5 days of receipt of order. PLEASE NOTE: If you require a full refund it will be less the postal charges and if you require an exchange you will need to enclose the amount payable for p&p again. So please make sure you choose the correct product and that it is the right size and colour. All products that are sent back must be in there original condition, have not been worn or damaged and have not been exposed to any odours. *Do you do refunds on sale items?* Unfortunately NO. *Will I get a refund on delivery charges?* Sorry No, Al-nisah will not refund any postage and packing charges nor will be held liable for any postage and packing charges on returned items *What is the address to send returns?* Please send returns to Al-Nisah.com, 128 Beaufort Street, Nelson, Lancashire, BB9 0RE. *5. Ordering Will I get a confirmation of my order?* Yes. We will send you an email confirming we have received your order. We will also notify you again once your order has been dispatched. *Do you do wholesale?* Yes, please contact us via email at al-nisah@hotmail.com listing what products you are interested in. *Do you have a shop?* No, currently we have no shop. Inshallah, if in the future we open a shop will let you know.